Challenge
- Expand the distribution of information: reach a wider audience and offer up-to-date news.
- Create a close relationship: encourage interaction and feedback between the city hall and its residents.
- Digitize services: enable incident reporting or scheduling an appointment with an elected official, without requiring a physical visit.
- Offer interactive communication: push notifications, direct contact (email or phone), etc.
- Provide real-time updates: alerts, calendars, and constantly refreshed news.
Solution Implemented
- SPIP Integration and Dedicated Plugins:
- Development of plugins for the API to secure and organize data exchanges.
- A simplified administrative interface for staff, allowing them to manage news, events, and digital procedures.
- IONIC Application:
- Designed for iOS and Android, featuring responsive design and a mobile-friendly user experience.
- Instant access to municipal information: news, events calendar, directory, interactive map, etc.
- Interactive features: push notifications, contact forms, appointment scheduling, incident reporting, and more.
Results Achieved
- Strengthened proximity: residents now have a simple tool for staying informed and engaging with the local authority.
- Instant distribution: the municipal team can provide real-time updates on urgent news or major events.
- Centralized management: staff administer content via SPIP, avoiding any redundancy or inconsistency between the website and the app.
- Improved request handling: through digitization, incident reporting and appointment scheduling are faster and more transparent.
- Long-term adaptability: thanks to the modular architecture (API + IONIC app), the solution can evolve alongside future technological developments or new features.
